Support And Maintenance

Support And Maintenance

ICT maintenance and support at whatever level and however complex is essential to ensure smooth business operations. More and more businesses are relying on quick and hassle-free ICT functions to stay competitive in today’s highly globalized world and to ensure customer satisfaction through prompt and quality customer service. Thus, whether your requirement is for assistance with your internal IT support or for a comprehensive, fully managed outsourced IT function, we at Cloud Access can offer the exact package to meet your individual needs. Listed below are some of the common ICT support activities

At Cloud Access we offer excellent out of warranty maintenance services that would help keep your IT equipment optimized for performance. Most computer hardware equipment comes with a fixed warranty period of 1 or 2 years but they have many limitations. These warranties are often not as comprehensive as one would like, so you end up paying for repairs regardless of the coverage. Unfortunately, as a computer grows more prone to failures and problems as it ages and the only way to keep this equipment in shape is to perform regular maintenance.

Depending on your preference, we would normally advice our clients to look at the following Tech Support options:

  • On-site
  • Off-site
  • Outsourced and Managed Services
  • Remedial and Preventive Maintenance